Ordering and Delivery

• Can my shipping address be different to the location of my organisation? Can you ship to a post office box?
• How do I update my organisation's address ?
• How often and how much can I order from each of your partners
• Why haven't I received all the products I ordered?
• What can I do if I still have a question about my order?
• What products should I order
• Can I order by phone?
• The product I would like to request is listed as "out of stock" or "temporarily out of stock." When will it be back in stock?
• Can you ship outside New Zealand?
• How can I check the status of my order?
• Can I find out what my organisation has already ordered?
• Can I cancel an order that has been placed?
• I want to order from multiple partners
• How do I place an order?
• When can I expect to receive my order?
• What is a title group?
• Must know information for organisations ordering Microsoft products:
• Are there charges for delivery?
• Refund and returns policy