Overview of the Microsoft Donation Program

Microsoft believes technology can do amazing things. That's why they partner with thousands of organisations like yours around the world to help each one achieve its mission. Whether you are a small organisation serving a single community or a global nonprofit serving millions of people, Microsoft can help through software donations, training, and resources.

The Microsoft Software Donation Program for nonprofits is one of TechSoup New Zealand's most popular programs.

• Eligibility and Quantity Allotments
• Microsoft Donations are Volume Licensing Products
• Volume License Agreement and Product User Rights
• Software Assurance
• Refunds and Returns
• Other Resources from Microsoft
• Getting Help

Eligibility and Quantity Allotments

For information about the types of organisations that are eligible for Microsoft donations through TechSoup New Zealand and the frequency and quantity allotments per organisation, see Microsoft Donation Program Limits

Microsoft Donations Are Volume Licensing Products

The Microsoft products donated through TechSoup New Zealand are Volume Licensing products. This means that organisations must use somewhat different procedures to install and track their software than they would for software obtained through a retail channel, such as a local store. They also have access to benefits that would not be available with retail software.

• Find out more about first time registration at the Volume Licensing Service Center (VLSC)
• How do I access my Volume Licence keys for the Microsoft products I have received via TechSoup New Zealand?

Volume License Agreement and Product Use Rights

One product use right that many organisations do not know about is the right to install most desktop applications (but not operating systems) twice: first on your main workstation (your licensed device) and then on a portable device such as a laptop or PDA. The original installation and the portable device copy must be the same version in the same language, and the software on the portable device can be used only by the single primary user of the main workstation.

Software Assurance

Microsoft donations through TechSoup New Zealand always include Software Assurance. Software Assurance is a Microsoft program that allows recipients to receive free upgrades to new versions of their products.

• What is included in my Software Assurance benefits?
• How do I contact Microsoft Software Assurance?
• How long does my Software Assurance last?
• How do I activate my Software Assurance?

Refunds and Returns

If you want to return or exchange any of the Microsoft donated product you've received, please review our Refunds and Returns policy. 

Other Resources from Microsoft

A nonprofit that has additional software needs should investigate Microsoft's Charity Open License program. This program allows organisations to purchase Volume Licensing software at reduced prices.

See the Microsoft website www.microsoft.com/nonprofit for information on grants, free software, help and training, and stories about how organisations are addressing common challenges with Microsoft technology.

Getting Help

If you have any additional questions regarding the Microsoft Software Donations Program, please first review our Microsoft Frequently Asked Questions.

TechSoup New Zealand can assist you with questions about the Microsoft donation program, just Contact Us.

Microsoft also offers online product support.