Recording of Creating a Digital Front Door

Recording Attachments: 
PDF icon Creating a Digital Front Door May 2023.pdf

A digital front door strategy is a way for non-profits to provide easy access to their services and information through digital channels, serving as the first point of contact for potential donors, volunteers, and beneficiaries. 

It is becoming increasingly important in today's digital age, where people are relying on the internet to find information and connect with organisations, to have an effective digital presence. By implementing a digital front door, non-profits can enhance their user experience, improve efficiency, reduce costs and increase their impact.

 Topics that will be covered:

  • How technology can be used to improve staff, volunteer and customer experience
  • How data can provide non-profits with valuable insights about their impact
  • Managing customer data in the Cloud
  • Fundamental concepts around Cloud Security
  • Case Studies from local Australian Non Profits

This course is suitable for: Beginners/Intermediate

Course Outcomes:

By the end of this webinar your organisation will have an understanding of the following topics:

  • Gain a greater understanding of cloud computing technologies and how to utilise Amazon Web Services (AWS)
  • Get your questions answered directly and in real time from Cloud Experts
  • Leave with an understanding of what your organisations ‘Digital Front Door’ strategy could look like

What is not included in the program?

  • No deeply technical jargon. This is a strategic workshop covering fundamental cloud computing concepts

Audience

This webinar is suitable for:

  • Non Profit Leadership Team and Board Members
  • Marketers, Communications Professionals, Fundraisers, Social Media Managers/Co-Ordinators
  • (Accidental) IT Managers
  • Software Developers, System Admins, etc who are used to working with on-premises IT