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Course Information:

Your volunteers are important. And in most cases, most of your work would be impossible without them. That’s why it’s important to recruit the best volunteers – and once you have them, it’s important to retain them. Recruiting and retaining volunteers can be a difficult task, but nonprofit technology makes it easier. Phil from Keela will talk about a few use cases that will illustrate how a CRM can be used to get the best volunteers, and keep them engaged for years to come.

Course Outcomes:

• Best practices in recruiting the best volunteers
• How to keep a donor base/volunteer base engaged
• How to use your CRM to keep track of projects
• DOs and DON’Ts for recruiting and retaining volunteers from real-world, CRM-based examples

About the Presenter - Phil Manzano

Phil is the Head of Marketing and Communications at Keela. He has worked as a communications professional within the sector at many levels: grassroots, local, regional and national. He has spent time working with United Way, Plan International and with Microsoft’s Philanthropy teams. Now, he spends his time telling powerful stories of impact and is devoted to helping nonprofits do good, better.