Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.

The NetVanta® 838 Enhanced Protection (EP) is a Carrier Ethernet Network Termination Unit (NTU) that terminates up to eight e.SHDSL copper pairs. Two 10/100 Ethernet ports are provided for customer use. The NetVanta 838 EP is designed for cost-effective deployment of voice and data services to small- and medium-sized businesses, supporting bandwidth indoors of up to 120 Mbps. However, typical deployments using outside plant copper for extended distances will be closer to 16 Mbps (2 Mbps per loop) service offering.
The NetVanta 838 EP is designed for LAN, WAN and MetroEthernet extension in uncontrolled environments such as cell sites as well as supporting Voice over IP (VoIP) applications with voice, video and data traffic. Enterprise customers, as well as integrated communications providers like CLECs, ILECs and ISPs, will benefit from this intuitive, easy to install, plug-and-play unit. A key feature of this unit is the enhanced lightning protection on the metallic interfaces which allows survivability up to 20kV of ground potential rise. In the event that a single loop fails, the NetVanta 838 EP will continue to operate on the remaining loop, providing additional resiliency. Once the failed loop is operational again, the NetVanta 838 EP will automatically detect its availability and will auto-recover to the original configuration.
The EIA-232 craft port enables local access for configuration and status information. The SHDSL Ethernet over Copper provides carriers a management channel to remotely configure and collect status information. The compact design provides safety and reliability required for outdoor installation due to the Euro Block termination for improved isolation on physical interface and the environmental alarming capabilities. It can be wall or rack mounted depending on customer preference. When wall mounted, the NetVanta 838 EP only occupies a 12 inch by 19 inch area area of a GR-487 compliant outdoor enclosure. For rack mount installations, custom 19 inch rackmount shelves are available.
NOTE: POWER ADAPTER IS NOT INCLUDED.
Model | NetVanta 838 |
Brand | Adtran |
Ports/Interfaces | 2 |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade monitors are for those who expect a display showing very little to no signs of previous use. With minimal scuffing or abrasions on the housing/frame and no imperfections on the screen, these units offer an almost-new viewing experience.
"Good" Grade - Laptops
"Good" grade laptops are fully functional but come with signs of more extensive use compared to Excellent grade units. This includes scratches on the laptop body, heavier wear on keyboards, and possible small dents or paint chips. Screens may show uneven light diffusion and subtle blemishes but no cracks.
"Good" Grade - Desktops
Similar to laptops, "Good" grade desktops may exhibit light scratches and more noticeable wear on the case compared to "Excellent" grade PCs. Small dings or paint chips might be present but do not affect functionality.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include body scratches, minor cracks, or a loose/wobbly base. Screens could display uneven light diffusion and moderate blemishes but remain free from cracks.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade