Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.






Certified Refurbished Dell Latitude 5420 – 11th Gen Intel Core i5-1145G7, 16GB RAM, 256GB SSD, 14-inch Full HD Touchscreen Business Laptop
The Dell Latitude 5420 combines enterprise-grade performance with exceptional value, featuring an 11th Generation Intel Core i5-1145G7 processor with vPro technology, 16GB DDR4 RAM, 256GB NVMe SSD, and a vibrant 14-inch Full HD (1920×1080) anti-glare touchscreen display rated at 300 nits brightness. This certified refurbished business laptop delivers reliable performance for professionals, remote workers, and students seeking premium computing power without the premium price tag.
Ideal For
The Latitude 5420 excels in demanding business environments, from video conferencing and multitasking to content creation and data analysis. Its Intel vPro manageability makes it perfect for IT departments managing multiple devices, whilst the touchscreen display enhances productivity for creative professionals and educators. The portable 14-inch form factor suits mobile professionals who need desktop-class performance on the go.
Key Features and Benefits
- Powerful 11th Gen Performance: Intel Core i5-1145G7 processor with 4 cores, up to 4.4GHz Turbo Boost, and Intel Iris Xe graphics handles demanding applications with ease
- Generous Memory: 16GB DDR4 3200MHz RAM ensures smooth multitasking, with user-upgradeable SODIMM slots supporting up to 64GB
- Fast Storage: 256GB M.2 PCIe NVMe SSD delivers rapid boot times and responsive application loading
- Brilliant Touchscreen: 14-inch Full HD anti-glare display with Wide Viewing Angle technology and 300 nits brightness offers excellent visibility indoors and outdoors
- Advanced Connectivity: Intel Wi-Fi 6E AX210 with Bluetooth 5.2, dual Thunderbolt 4 ports, HDMI 2.0, Gigabit Ethernet, and multiple USB ports
- Enterprise Security: TPM 2.0, ControlVault 3 advanced authentication, HD + IR webcam with privacy shutter, and Windows Hello support
- Premium Input: Backlit US English keyboard and precision clickpad for comfortable extended use
- Versatile Expansion: Two Thunderbolt 4 ports support charging, DisplayPort, and USB4 for seamless docking solutions
- Business-Ready: Dell Pro Plus Compact wireless mouse included, USB-C charging, and vPro remote management capabilities
Technical Specifications
- Processor: 11th Gen Intel Core i5-1145G7 (4 cores, 8 threads, 2.6GHz base, 4.4GHz turbo, 8MB cache)
- Memory: 16GB DDR4 3200MHz (upgradeable to 64GB)
- Storage: 256GB M.2 PCIe NVMe SSD
- Display: 14-inch FHD (1920×1080) touchscreen, anti-glare, 300 nits, WVA technology
- Graphics: Intel Iris Xe integrated graphics
- Wireless: Intel Wi-Fi 6E AX210 (2×2), Bluetooth 5.2
- Ports: 2× Thunderbolt 4, 2× USB 3.2 Gen 1, 1× HDMI 2.0, 1× RJ45, 1× 3.5mm audio, microSD card reader
- Camera: HD + IR webcam with privacy shutter, dual-array microphones
- Dimensions: 321.35mm (W) × 212mm (D) × 19.30-20.90mm (H)
- Weight: Maximum 1.37kg
Operating System
This laptop comes with Windows 10 Pro English preinstalled, offering robust security features, domain join capabilities, and enterprise-grade management tools perfect for business environments. Windows 10 Pro provides excellent stability and compatibility with legacy business applications, though it has reached mainstream support end-of-life and will require an upgrade to Windows 11 for continued feature updates. The streamlined interface and proven reliability make it ideal for organisations requiring consistent performance, whilst BitLocker encryption and Remote Desktop functionality enhance data protection and remote work capabilities.
Cosmetic Condition Guide
Excellent Grade laptops show minimal signs of previous use with very minor scuffing or light abrasions on the housing and keyboard. The screen will be pristine without scratches, dead pixels, or blemishes – essentially like-new appearance with barely noticeable wear.
Good Grade units remain fully functional but display more visible signs of wear, including scratches on the body, moderate keyboard wear, and may feature small dings, paint chips, or subtle screen blemishes. All Good Grade laptops deliver the same reliable performance as Excellent Grade at a more budget-friendly price.
Quality Assurance and Testing
Every Dell Latitude 5420 undergoes Reboot IT's thorough testing process, where we verify all features and functions using cutting-edge diagnostic software. Since 2001, Reboot IT has been an industry expert in computer refurbishment, and all units are verified refurb through our comprehensive evaluation protocol. We test the processor performance, memory integrity, storage health, display quality, wireless connectivity, camera and microphone functionality, all ports and connectors, keyboard and trackpad responsiveness, and overall system stability to ensure you receive a fully operational device.
Warranty and Support
This certified refurbished Dell Latitude 5420 is sold by Reboot IT and includes a comprehensive 1-year warranty covering all hardware components including the screen, motherboard, storage, and connectivity features. Our warranty provides peace of mind and demonstrates our confidence in the quality of our refurbishment process.
Upgrade your productivity today with this certified refurbished Dell Latitude 5420 – professional performance, exceptional value, and backed by Reboot IT's trusted quality guarantee.
WEBCAM|TOUCH |
| Audio Output | Integrated |
| Brand | Dell |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | None |
| Item Height | 19.3mm |
| Item Length | 321.4mm |
| Item Weight | 1.4kgs |
| Item Width | 212mm |
| Manufacturer Warranty | 3 Months |
| Processor | Intel Core i5 11th Gen. |
| Processor Model | 1145G7 |
| Memory Type | DDR4 SODIMM |
| Model | Latitude 5420 |
| MPN | None |
| Operating System | WINDOWS 11 PRO |
| Operating System Edition | WINDOWS 11 PRO |
| Optical Drive | None |
| Other Software | None |
| Part Number | None |
| Max Turbo Speed | 4.40 GHz |
| Processor Speed | 2.60GHz |
| RAM Size | 16GB |
| Release Date | Q1'21 |
| Release Year | 2021 |
| Screen Size | 14.0 in |
| SSD Capacity | 256GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|USB 3.2|USB-C|HDMI|Ethernet |
| Features | Touchscreen|Webcam|Built-in Microphone|Backlit Keyboard |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing|Office |
| RAM Type | DDR4 SODIMM |
| Series | Latitude |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | None |
| Cores | 4 |
| Maximum RAM Capacity | 32 GB |
| Hard drive upgradable | Yes |
| RAM upgradable | Yes |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade









