Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.
Certified Refurbished Poly CCX 400 Business Media Phone for Microsoft Teams
The certified refurbished Poly CCX 400 features a 5-inch colour touchscreen (720 x 1280 pixels), Android 9/12 operating system, dual gigabit Ethernet ports, USB 2.0 connectivity, and advanced audio technologies including Poly HD Voice and NoiseBlockAI, making it an economical desk phone solution for Microsoft Teams environments in offices, lobbies, and common areas. Sold by Reboot IT with a 1-year warranty, this verified refurbished unit has been rigorously tested to deliver reliable performance at exceptional value.
Ideal for Microsoft Teams Environments
This entry-level business media phone seamlessly integrates with Microsoft Teams, providing essential desk phone functionality for standard office deployments. The device supports 24 SIP lines and offers features like call hold, transfer, conferencing, Exchange Calendar integration, and hot desking support. With its gesture-based multi-touch capacitive screen and intuitive Android interface, the CCX 400 enables efficient communication management in professional settings.
Premium Audio Performance
- Poly HD Voice technology delivers crystal-clear wideband audio for superior call quality
- Poly Acoustic Clarity technology provides full-duplex conversations with acoustic echo cancellation and background noise suppression
- Poly NoiseBlockAI technology eliminates distracting background noise during speakerphone use
- Poly Acoustic Fence technology removes ambient noise when using the handset or wired headset
- TIA-920 wideband audio compliance ensures professional-grade voice communications
- Multiple audio codecs supported including G.711, G.722, G.729AB, and OPUS
- Individual volume controls with visual feedback for each audio path
- Frequency response of 150 Hz to 7 kHz across all audio modes
Android Operating System Benefits
The CCX 400 runs on Android 9 or Android 12 (depending on firmware version), providing flexibility and compatibility. Android offers excellent integration with Google productivity tools, broad app compatibility, and regular security updates, making it suitable for business environments. The intuitive interface ensures easy navigation and operation. However, as with any Android device, users should be mindful of battery consumption from background apps and maintain current software updates for optimal security. The open nature of Android provides customisation options while requiring awareness of app quality variations.
Technical Specifications
- Display: 5-inch colour LCD touchscreen, 720 x 1280 pixels, 9:16 aspect ratio, multi-touch capable
- Operating System: Android 9/Android 12
- Connectivity: 2x RJ-45 gigabit Ethernet ports (10/100/1000BASE-TX), 1x USB 2.0 Type-A port, 1x RJ-9 headset port
- Network: IPv4/IPv6 support, VLAN support, QoS (IEEE 802.1p/Q tagging), 802.1X authentication
- Dimensions: 18.1 cm x 21.5 cm x 5.0 cm (W x H x D)
- Weight: 1.043 kg
- Power: IEEE 802.3af PoE (Class 0 or Class 3), maximum 13W consumption, ENERGY STAR rated
- Audio: Full-duplex speakerphone, multiple noise-cancellation technologies, hearing aid compatible handset
- Security: SRTP media encryption (AES 256-bit), TLS, digest authentication, HTTPS provisioning
- Languages: Supports 20+ interface languages including English, Chinese, French, German, Japanese, Korean, Spanish
Cosmetic Condition Guide
Reboot IT offers refurbished devices in two cosmetic grades. Excellent Grade units show only minor signs of use that are barely noticeable, with minimal wear on external surfaces and no visible defects. Good Grade units remain fully functional but display more visible signs of wear such as light scratches, small dings, or minor paint chips on the housing. Both grades deliver identical performance and functionality—the grading reflects cosmetic appearance only.
Verified Reboot Refurb Quality Assurance
Since 2001, Reboot IT has been an expert in the refurbished technology industry, utilising cutting-edge testing software to ensure every device meets professional standards. All units undergo Reboot IT's thorough Verified Reboot Refurb testing process, where we test all features and functions including ports, connectivity, audio quality, display performance, and button responsiveness. Each device receives comprehensive diagnostics to confirm reliable operation before certification. This rigorous verification process guarantees that your refurbished Poly CCX 400 performs like new.
Comprehensive Warranty Coverage
Your certified refurbished Poly CCX 400 includes a comprehensive 1-year warranty from Reboot IT, covering all hardware components including the screen, motherboard, and internal electronics. The warranty protects against defects in materials and workmanship, providing repair or replacement at no additional cost. Extended warranty options are available for additional protection. The warranty excludes accidental damage and user-caused issues but provides full support for manufacturing defects and component failures.
Ready to enhance your Microsoft Teams communication? Order your certified refurbished Poly CCX 400 today and experience professional-grade desk phone performance backed by Reboot IT's industry-leading warranty and quality assurance.
| Interfaces | Ethernet RJ-45 |
| Number Of Lines | 2 |
| Model | VVX 150 |
| Type | Business IP Phone |
| Colour | Black |
| Modified Item | None |
| Brand | Polycom |
| Part Number | 2200-48810-025 |
| Custom Bundle | No |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
