Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.

Introducing the Cisco TelePresence SX10 Quick Set, your ultimate solution for video conferencing in small collaboration environments. This refurbished device combines functionality and affordability, making it ideal for businesses looking to enhance their communication without breaking the bank. Buying refurbished technology not only saves you money but also helps reduce electronic waste, contributing to a more sustainable future.
Equipped with a range of connectivity options, the SX10 features 1 HDMI output, 1 USB 2.0 port, 1 Ethernet (RJ-45), and 1 Audio Out (3.5mm) to ensure seamless integration with your existing setup. The device supports a variety of video codecs, including H.263, H.263+, and H.264, providing high-quality video output at a maximum resolution of 1920 x 1080. With integrated auto gain control and echo cancellation features, your meetings will be clearer and more professional. The SX10 operates on a reliable SIP protocol, ensuring smooth communication.
Key Attributes:
- Affordable: Cost-effective solution for video conferencing without compromising on quality
- Versatile Connectivity: Multiple ports allow for easy integration with other devices
- High-Quality Video: Supports HD resolution for crystal-clear video during meetings
- Eco-Friendly Choice: Buying refurbished reduces electronic waste and promotes sustainability
- User-Friendly: Simple setup and operation make it accessible for all users
Technical Features:
- Model: Cisco CTS-SX10N
- Year of Release: 2014
- Weight: 1.2 kg
- Dimensions: 24.6 cm x 14.4 cm x 3.2 cm
- Connectivity: HDMI, USB, Ethernet, Audio Out
- Video Input: Integrated digital video camera with 1920 x 1080 resolution
- VoIP Protocols: SIP, with voice codecs including G.711, G.722, and G.729
- Network Protocols: HTTP, HTTPS, supporting TCP/IP, NTP, DHCP, and DNS
- Quality of Service: Compliant with IEEE 802.1Q and DiffServ standards
- Warranty: 1 year for peace of mind
This refurbished Cisco TelePresence SX10 Quick Set is perfect for enhancing your office's communication capabilities while being kind to your budget and the environment.
Interface(s) | Ethernet (RJ-45)|USB (2 x USB 2.0 Ports)|HDMI (1 x HDMI Output)|DisplayPort (1 x DisplayPort) |
Number Of Lines | Less than 5 |
Model | CTS-SX10N |
Type | Business Telephone |
Colour | Black |
Modified Item | None |
Brand | Cisco |
Part Number | CTS-SX10N |
Custom Bundle | No |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade monitors are for those who expect a display showing very little to no signs of previous use. With minimal scuffing or abrasions on the housing/frame and no imperfections on the screen, these units offer an almost-new viewing experience.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
Similar to laptops, "Good" grade desktops may exhibit light scratches and more noticeable wear on the case compared to "Excellent" grade PCs. Small dings or paint chips might be present but do not affect functionality.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include body scratches, minor cracks, or a loose/wobbly base. Screens could display uneven light diffusion and moderate blemishes but remain free from cracks.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade