Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.
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Dell XPS 13 9310 2-in-1 – FOR PARTS ONLY / NOT WORKING – Does Not Power On
⚠️ IMPORTANT: This laptop DOES NOT POWER UP and is sold AS-IS for parts or repair only. No warranty provided. No returns accepted. ⚠️
This Dell XPS 13 9310 2-in-1 convertible laptop does not power on and has not been tested for functionality. It is being sold strictly for parts harvesting or repair purposes by experienced technicians. Reboot IT cannot verify the working condition of any internal components due to the device's inability to power up.
Unit Specifications
This non-working unit originally featured the following specifications (functionality of individual components cannot be verified):
- Processor: Intel Core i7-1165G7 (11th Gen, up to 4.7GHz, 12MB Cache)
- Memory: 16GB LPDDR4x 4267MHz (Onboard)
- Storage: 512GB PCIe NVMe x4 SSD (Onboard)
- Display: 13.4" FHD+ Touchscreen (1920 x 1200), 16:10 aspect ratio, WLED
- Graphics: Intel Iris Xe Graphics (Integrated)
- Wireless: Intel Killer Wi-Fi 6 AX1650 (2x2, 802.11ax) + Bluetooth
- Keyboard: Backlit US/International layout, Black
- Camera: IR camera for Windows Hello facial recognition
- Weight: Approx. 1.32 kg (2.9 lbs)
- Dimensions: Height: 14.35mm; Width: 297mm; Depth: 207mm
Potential Salvageable Parts
While the unit does not power on, it may contain the following potentially salvageable components for repair professionals:
- LCD touchscreen display assembly
- RAM modules (if removable)
- Storage drive (condition unknown)
- Keyboard and trackpad
- Battery (condition unknown)
- Wi-Fi card
- Chassis and palmrest components
- USB-C ports and other connectivity hardware
- Hinges and convertible mechanism parts
Physical Condition
The exterior shows signs consistent with EXCELLENT to GOOD cosmetic condition, with minor wear from previous use. However, the internal failure preventing power-on may affect multiple components.
AS-IS Terms & Conditions
- NO WARRANTY: This item is sold without any warranty, express or implied
- NO RETURNS: All sales are final – no returns or refunds accepted
- NO TESTING: Device cannot be tested due to power failure; component functionality is unknown
- FOR PARTS ONLY: Intended for experienced repair technicians or parts recovery only
- AS-IS CONDITION: Sold in current non-working state with all faults
Why Purchase This Unit?
Repair professionals and parts suppliers can benefit from salvaging valuable components from premium Dell XPS hardware. The XPS 13 9310 2-in-1 series contains high-quality parts including the touchscreen display, aluminium chassis, carbon fibre palmrest, and other components that may retain value for repair or resale purposes.
Purchase responsibly: This listing is for experienced buyers only who understand they are purchasing a non-functional device sold strictly as-is for parts recovery.
Bluetooth |
| Built-in Webcam |
| Wi-Fi |
| Audio Output | Integrated |
| Brand | Dell |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | None |
| Item Height | 13.57mm |
| Item Length | 296mm |
| Item Weight | 1.33kgs |
| Item Width | 207mm |
| Manufacturer Warranty | 3 Months |
| Processor | Intel Core i7 11th Gen. |
| Processor Model | 1165G7 |
| Memory Type | LPDDR4 |
| Model | XPS 13 9310 2-in-1 |
| MPN | None |
| Operating System | Windows 11 Pro |
| Operating System Edition | Windows 11 Pro |
| Optical Drive | None |
| Other Software | None |
| Part Number | None |
| Max Turbo Speed | 4.70 GHz |
| Processor Speed | 2.80GHz |
| RAM Size | 16GB |
| Release Date | Q4'20 |
| Release Year | 2020 |
| Screen Size | 13.4 in |
| SSD Capacity | 512GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|USB-C |
| Features | Built-in Webcam|Touchscreen|Convertible 2-in-1 Laptop/Tablet |
| Maximum Resolution | 1920x1200 |
| Most Suitable For | Casual Computing |
| RAM Type | LPDDR4 |
| Series | XPS |
| Type | Ultrabook |
| Webcam | YES |
| L2 Cache | 5 MB |
| Cores | 4 |
| Maximum RAM Capacity | 32 GB |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
