Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.



Lenovo ThinkPad Helix 2nd Gen – Certified Refurbished 2-in-1 Convertible Tablet
The Lenovo ThinkPad Helix (Type 20CG, Model 20CG000YAU) features an Intel Core M-5Y71 processor (1.2GHz base, up to 2.9GHz Turbo), 8GB LPDDR3 RAM, 128GB M.2 SSD storage, and an 11.6-inch Full HD (1920×1080) IPS touchscreen display with Wacom digitiser pen support, delivering enterprise-grade performance in an ultra-portable 795g fanless design. This certified refurbished convertible tablet combines the versatility of a tablet with the functionality of a professional business laptop, making it ideal for mobile professionals, field workers, students, and anyone requiring flexible computing on the go.
Perfect For
This verified refurbished 2-in-1 device excels in mobile business environments, field service applications, digital note-taking with the included Wacom pen technology, creative work requiring stylus input, sales presentations, and educational settings. The 4G LTE connectivity with Sierra Wireless EM7345 modem ensures you stay connected anywhere, while the MIL-STD-810G military-grade certification guarantees durability in demanding conditions.
Key Features and Benefits
- Versatile 2-in-1 Design: Detachable tablet form factor with optional keyboard dock connectivity for ultimate flexibility between tablet and laptop modes
- Professional-Grade Display: Corning Gorilla Glass-protected 11.6-inch Full HD IPS touchscreen with 370 nits brightness and 10-finger multi-touch support
- Advanced Pen Input: Wacom active digitiser technology with hover detection, pressure sensitivity, and battery-free pen operation for precise digital inking and creative work
- Always Connected: Integrated 4G LTE/HSPA+ mobile broadband, Intel Dual Band Wireless-AC 7265 Wi‑Fi, Bluetooth 4.0, and NFC capabilities
- Enhanced Security: Built-in fingerprint reader, TPM 1.2 security chip, Intel vPro Technology support, and multiple password protection levels
- Dual Camera System: 5-megapixel rear camera with autofocus and 2-megapixel front-facing HD camera for video conferencing and documentation
- Military Durability: MIL-STD-810G certified for reliability in challenging environments
- Ultra-Portable Design: Weighs only 795g with a slim 9.6mm profile, perfect for all-day mobile computing
- Comprehensive Connectivity: USB 3.0, Micro HDMI output, microSD card reader, and 3.5mm audio jack
- Advanced Sensors: Includes ambient light sensor, accelerometer, gyroscope, magnetometer, and inclinometer for enhanced functionality
Technical Specifications
- Processor: Intel Core M-5Y71 (2 cores, 4 threads, 1.2GHz base / 2.9GHz Turbo, 4MB cache, 4.5W TDP)
- Memory: 8GB PC3-12800 (1600MHz) LPDDR3 RAM (soldered, non-upgradeable)
- Storage: 128GB M.2 2280 SATA SSD
- Display: 11.6" (295mm diagonal) Full HD 1920×1080 IPS panel, 370 nits brightness, Corning Gorilla Glass protection
- Graphics: Intel HD Graphics 5300 (300MHz–900MHz, DirectX 12, OpenGL 4.3)
- Wireless: Intel Wireless-AC 7265 (802.11ac), Bluetooth 4.0, Sierra Wireless EM7345 4G LTE modem with GPS, NFC
- Cameras: Front 2MP HD (1080p), Rear 5MP (1080p) with autofocus
- Dimensions: 301.1mm (W) × 192.5mm (D) × 9.6mm (H)
- Weight: 795 grams (tablet only)
- Colour: Graphite black
No Operating System Included
This certified refurbished unit is supplied without an operating system installed, providing you with the flexibility to install your preferred OS. Originally designed for Windows 8.1 Pro, this device is compatible with Windows 10 and Windows 11 (subject to Microsoft's system requirements and driver availability). Installing your own operating system allows you to customise the software environment to your specific needs, whether for business productivity, educational applications, or personal use.
Please note you will need to source and install your own operating system, along with necessary drivers available from Lenovo's support website. This option is particularly suitable for IT professionals, businesses with volume licensing, or users who prefer specific Linux distributions.
Reboot IT Quality Assurance
Every Lenovo ThinkPad Helix has been meticulously restored through Reboot IT's comprehensive Verified Reboot Refurb certification process. Since 2001, Reboot IT has been Australia's trusted expert in refurbished technology, utilising cutting-edge diagnostic and testing software to ensure every device meets strict quality standards. Our qualified technicians have tested all features and functions of this device, including the touchscreen, digitiser pen input, wireless connectivity, cameras, sensors, ports, and all hardware components.
Each certified refurbished tablet undergoes detailed testing with specialised software to verify full functionality, and any worn or faulty components are replaced with high-quality parts. The rigorous refurbishment process includes SMART diagnostics for storage health, comprehensive wireless connectivity testing, camera and sensor calibration, touchscreen and digitiser accuracy verification, and complete system stress testing. This thorough quality assurance process ensures your refurbished ThinkPad Helix delivers reliable, like-new performance.
Warranty and Support
This certified refurbished Lenovo ThinkPad Helix is sold by Reboot IT and includes a 3-month warranty covering all hardware faults and defects in materials or workmanship. The warranty provides repair or replacement of defective components at no additional cost, giving you confidence in your purchase. Extended warranty options are available for additional peace of mind.
Reboot IT has served over 100,000 satisfied customers across Australia since 2001, providing exceptional quality refurbished technology backed by expert customer support. We respond to all customer enquiries within one business day, ensuring you receive the assistance you need.
Sustainable Technology Choice
By choosing this certified refurbished ThinkPad Helix, you're making an environmentally responsible decision that reduces e-waste, conserves natural resources, and decreases carbon emissions. Reboot IT's mission is to extend the lifecycle of quality technology, making premium devices affordable while supporting sustainability. It's a smart choice for your budget and the planet.
Ready to Work
Transform your mobile computing experience with this verified refurbished Lenovo ThinkPad Helix 2-in-1 convertible tablet. Combining professional features, military-grade durability, and ultra-portability with the reliability of Reboot IT's comprehensive testing and 3-month warranty, this certified refurbished device delivers exceptional value. Order yours today and experience the perfect blend of tablet convenience and laptop productivity, backed by Australia's refurbished technology experts since 2001.
Built-in Webcam|LTE|Touchscreen |
| Manufacturer Warranty | 3 Months |
| Features | Built-in Webcam,Bluetooth,Touchscreen,Wi-Fi |
| Item Height | 96mm |
| RAM Size | 8GB |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Item Width | 301mm |
| Condition | A |
| Model | THINKPAD HELIX 2ND |
| Type | Ultrabook |
| Processor | CORE M 5TH GEN |
| Release Date | None |
| Processor Model | CORE M-5Y71 1.20 GHZ |
| Colour | Black |
| Item Weight | 0.8kgs |
| Storage Type | SSD (Solid State Drive) |
| Optical Drive | None |
| Operating System Edition | None |
| SSD Capacity | 256GB |
| Memory Type | LPDDR3 ONBOARD |
| Cores | None |
| Other Software | Open Office,Free Antivirus |
| Brand | Lenovo |
| L2 Cache | None |
| Part Number | 20CH-S19 |
| Screen Size | 11.6 in |
| Maximum Resolution | 1920x1080 |
| Maximum Ram Capacity | 8 GB |
| Custom Bundle | No |
| Series | ThinkPad |
| Operating System | None |
| RAM Type | LPDDR3 ONBOARD |
| Most Suitable For | Casual Computing |
| Connectivity | Micro-HDMI,USB 3.0 |
| Max Turbo Speed | None |
| MPN | None |
| Processor Speed | 1.20GHz |
| Release Year | 2014 |
| Hard Drive Capacity | 256GB |
| GPU | INTEL HD 5300 GRAPHICS |
| Item Length | 192.5mm |
| Audio Output | Integrated |
| Webcam | Yes |
| Bundle Description | None |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade











