Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.

OneAccess ONE400 Modular Enterprise Multi-Service WAN Voice Router
Professional-grade modular enterprise router combining WAN access, LAN switching, and voice telephony capabilities in a single platform. Features serial WAN connectivity, dual Ethernet ports, and expandable architecture through optional modules. Fully refurbished by Reboot IT and backed by a comprehensive 12-month warranty for reliable business-critical network performance.
What Makes the OneAccess ONE400 a Reliable Enterprise Router Choice?
- Modular Design Architecture: Expandable platform with multiple rear slots for uplink modules, Ethernet switch modules, and voice interface cards, allowing customisation based on specific network requirements and future scalability needs.
- Multi-Service Integration: Consolidates WAN routing, LAN switching, and voice services (PBX/telephony) into one device, reducing equipment footprint and simplifying network management for branch offices and small enterprises.
- Enterprise-Grade Connectivity: Dual Ethernet ports (10BaseT and 100BaseT with auto-sensing), serial WAN port supporting V.11/V.28/V.35/V.36 standards with automatic DTE/DCE detection for flexible WAN connections.
- Voice-Ready Platform: Built-in support for telephony applications and voice modules, enabling businesses to integrate traditional PBX systems with modern IP communications infrastructure.
- Professional Refurbishment Quality: Thoroughly tested and certified by Reboot IT's specialist technicians, ensuring enterprise-level reliability with comprehensive functionality verification and quality assurance processes.
How Does the OneAccess ONE400 Perform in Daily Business Use?
The ONE400 excels in branch office environments where network consolidation is essential. Its modular design allows IT administrators to start with basic routing functionality and expand capabilities as business needs grow, whether adding voice services, additional Ethernet ports, or specialised WAN interfaces.
For small to medium enterprises requiring reliable WAN connectivity, the ONE400's serial interface supports various connection types including leased lines and legacy telecommunications equipment. The dual Ethernet configuration provides flexibility for network segmentation, with the 100Mbps port handling high-speed LAN traffic while the 10Mbps port can serve dedicated applications or management functions.
The device performs consistently in environments requiring 24/7 operation, handling routing protocols, network address translation, and basic firewall functions simultaneously. However, organisations should note that power adapter sourcing is required separately, making it most suitable for businesses with existing compatible power infrastructure or willingness to source appropriate adapters.
Complete Technical Specifications
| Product Family | OneAccess ONE400 Series |
| Device Type | Modular Multi-Service Enterprise Router |
| Form Factor | Rackmount/Desktop Chassis |
| Console Port | 1 × Console Port (RJ45) |
| Serial WAN Interface | 1 × Serial WAN Port (MDR-36 connector) |
| Serial Standards | V.11/V.28/V.35/V.36 with DTE/DCE Auto-Sensing |
| LAN Ports | 1 × 10BaseT Ethernet + 1 × 100BaseT Ethernet |
| Ethernet Auto-Sensing | 10/100 Mbps Auto-Negotiation |
| Expansion Slots | Multiple rear panel slots for option modules |
| Supported Modules | Uplink modules, Ethernet switch modules, Voice modules |
| Voice Capabilities | PBX/Telephony integration support via modules |
| Routing Protocols | Standard IP routing protocols (specific protocols vary by firmware) |
| Network Services | NAT, Basic Firewall, DHCP, DNS Relay |
| Management | Console, Telnet, HTTP/HTTPS Web Interface |
| Power Requirements | External power adapter (not included) |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Humidity Range | 10% to 90% non-condensing |
| Condition Grade | Variable (A/B/C grades available) |
| Warranty Coverage | 12-month comprehensive warranty |
Is the OneAccess ONE400 Right for Your Needs?
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✓ Best For: • Branch office WAN connectivity • Multi-service network consolidation • Voice and data integration projects • Legacy system integration • Modular network expansion |
✗ Not Recommended For: • High-speed internet applications (>100Mbps) • Modern gigabit LAN requirements • Power-adapter-constrained environments • Consumer home networking • Applications requiring built-in WiFi |
Understanding Condition Grades and Battery Health
Our transparent three-tier grading system ensures you know exactly what you're receiving. Each OneAccess ONE400 is professionally assessed and graded based on cosmetic condition, with all grades maintaining full functional capability and reliability.
| A — Excellent | Minimal wear, excellent appearance | Full functionality verified |
| B — Good | Light usage marks, good condition | Full functionality verified |
| C — Fair | Visible wear, functional condition | Full functionality verified |
Note: As enterprise networking equipment, the ONE400 does not contain battery components. All power is supplied via external adapter (sourcing required separately).
Frequently Asked Questions About the OneAccess ONE400
What warranty is included with the ONE400 router?
Every ONE400 includes a comprehensive 12-month warranty covering all hardware components and functionality, provided by Reboot IT with full technical support.
Does the router include a power adapter?
No power adapter is included with this unit. You'll need to source a compatible power adapter separately based on your specific ONE400 model requirements.
What modules are compatible with the ONE400?
The ONE400 supports various OneAccess modules including uplink modules, additional Ethernet switch modules, and voice interface cards through its rear panel expansion slots.
Is this suitable for modern business internet connections?
The ONE400 is ideal for businesses with up to 100Mbps internet requirements. For gigabit speeds, consider newer OneAccess models with enhanced capabilities.
What voice capabilities does the ONE400 support?
The ONE400 platform supports PBX integration and telephony services through optional voice modules, enabling businesses to consolidate voice and data infrastructure.
Can I expand the router's capabilities later?
Yes, the modular design allows you to add functionality through compatible OneAccess modules as your network requirements evolve.
How does refurbished compare to new for enterprise routers?
Refurbished enterprise routers undergo the same rigorous testing as new equipment, offering identical functionality at significant cost savings while supporting sustainable IT practices.
Warranty and After-Sales Support
Your OneAccess ONE400 is protected by a comprehensive 12-month warranty covering all hardware components, functionality, and performance. This warranty is provided directly by Reboot IT, ensuring prompt support and resolution for any issues.
Our warranty covers manufacturing defects, component failures, and performance issues under normal business use. To claim warranty service, simply contact our technical support team with your purchase details. All refurbished routers have undergone extensive testing and quality verification by our certified technicians.
As Australia's trusted refurbished IT specialist since 2001, Reboot IT stands behind every device we sell with professional-grade refurbishment processes and comprehensive post-sale support.
Upgradeability and Compatibility Options
The OneAccess ONE400's modular architecture provides extensive expansion capabilities through its rear panel slots. You can add uplink modules for additional WAN connectivity options, Ethernet switch modules to increase LAN port density, or voice modules for PBX integration.
Firmware updates may be available depending on your specific model and licensing arrangements. The router supports standard network management protocols, making it compatible with most enterprise network management systems. Module compatibility should be verified with OneAccess specifications to ensure proper integration with your existing infrastructure.
Consider power requirements when planning expansions, as additional modules may increase power consumption beyond basic router operation. Professional installation is recommended for module additions to maintain warranty coverage.
| Manufacturer Warranty | 3 Months |
| Item Height | None |
| Network Connectivity | None |
| Item Width | None |
| Condition | A |
| Model | ONE100 |
| Type | Other |
| Network Management Type | Other |
| Processor Model | none |
| Number Of Wan Ports | None |
| Connector Type | Other |
| Raid Levels | None |
| Brand | Oneaccess |
| Form Factor | None |
| Number Of Lan Ports | none |
| Maximum Lan Data Rate | None |
| Custom Bundle | No |
| Maximum Wireless Data Rate | None |
| Network Type | Other |
| Supported Wireless Protocols | None |
| Device Connectivity | None |
| Interface | Ethernet |
| Item Length | None |
| Product Line | none |
| Bundle Description | None |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade










