Volunteers are important partners of any not-for-profit organisation. They serve by contributing time, talent or treasure. A satisfied volunteer can become a significant donor. Volunteers can share their experiences and create positive word-of-mouth for your organisation.

As they are such a valuable resource, you need to ensure that you recruit the right volunteers and have strategies to retain them. 

Volunteer Recruitment and Management will provide an over-arching general guide to volunteer recruitment and management. It will equip you to identify actions in the development of a detailed volunteer management action plan for your not-for-profit organisation and to improve a start-up or existing program.

Key learning outcomes: 

  • Strategies for strategic recruitment
  • Preparing a volunteer budget
  • Creating appealing volunteer opportunities
  • Crafting a powerful message designed to recruit
  • Expanding your volunteer pool
  • Recruitment strategies
  • Volunteer retention
  • The most effective volunteer management tools
  • The importance of recognition and thanking
  • Volunteer policy development
  • Performance management 
  • Risk Management
  • Extensive list of resources

About the presenter - Kathy Davis

Kathy Davis has 30 years of media, marketing and business development experience. She has a Graduate Certificate in Business (Philanthropy & Nonprofit Studies) from Queensland University of Technology, and was for many years a Certified Fund Raising Executive and Executive Member of the Fundraising Institute Australia. She is a nonprofit specialist, and has worked for and consulted to many charities. Kathy was a freelance grants assessor for ANZ Trustees, inaugural Executive Director of the Queensland Community Foundation, Queensland Manager for Artsupport Australia (part of the Australia Council), and Head of Donor Development, Anglican Diocese of Brisbane. Kathy is a volunteer for the Queensland Arts Council and Queensland disability organisation, Special Care Central. She has recruited and managed volunteers for events, administrative and skilled roles.