IT management for people with no technical background (webinar)

Learn how to best manage your responsibilities as the IT contact for your organisation.
Discover IT's function within your organisation and learn how to set appropriate standards, process and policies.
Understand the industry benchmarks around service delivery and IT costs.
See what free tools are available to help you better manage your organisation's IT.

In this webinar you will:

  • Learn how to best manage your responsibilities as the IT contact for your organisation.
  • Discover IT's function within your organisation and learn how to set appropriate standards, process and policies.
  • Understand the industry benchmarks around service delivery and IT costs.
  • See what free tools are available to help you better manage your organisation's IT.

About the presenter:

Gordon Tan is the Managing Director of R & G Technologies - an IT support and Cloud consulting firm that specialises in the Not for Profit sector. Tan was listed in the top 250 most influential experts in the Managed IT Services industry by MSP Mentor in 2013 and has also been a presenter for Connecting Up in their technology leadership academy program and annual conference.