System Center Service Manager User Client ML (Discounted)
Microsoft Products Must Be Downloaded Within Five Days
After your request for this product is approved and the licenses are made available to you, you will have five days to download the product and license keys. To avoid a delay in access to your products, please follow the instructions we provide to obtain your products from the Microsoft 365 admin center as soon as they are available.
System Center Service Manager is an integrated platform for automating and adapting your organisation's IT service management best practices.
This client management license (ML) allows any number of nonserver operating system environments (OSEs) to be managed by System Center Service Manager, as long as only one user has access to them. If more than one user has access to a certain OSE or set of OSEs, then an ML is necessary for each user.
Benefits for Organisations
If you have a dedicated IT department and staff with datacenter administration experience, your organisation can use Service Manager's built-in processes for
- Incident and problem resolution
- Change control
- Asset lifecycle management
Licensing
Other types of System Center licenses are also available. For more information, see TechSoup's Guide to System Center Products and Licensing.
Server Software
The right to run System Center management server software is included with the MLs. If you request this product, you can obtain management server software for Service Manager. The software includes a runtime version of SQL Server Technology (SQL Server Standard Edition) to support System Center. No additional licenses are needed for management servers or SQL Server technology.
Management License
MLs do not require media, license keys, or setup codes.
CALs, ECLs, and management licenses (MLs) offered through Connecting Up and TechSoup New Zealand are always for the currently offered version of the server software. However, these licenses can also be used with earlier versions of the server software.
Software Assurance
Under the Software Assurance programme, you have the right to install any new release of products covered in the agreement during the term of your coverage.
Obtaining the Server Software
To receive discounted Microsoft products with Software Assurance, you'll need to accept and electronically sign a Volume Licensing Agreement. After you place your request, you'll receive an email from Microsoft eAgreements with a link to the Volume Licensing Agreement. Your request won't be approved until you've signed the agreement.
When your request has been approved, Connecting Up or TechSoup New Zealand will send a message to your organisation email address with further instructions.
If you need help obtaining this product, find out how to download it.
Microsoft Discounts with Software Assurance
Get a wide variety of Microsoft software for your nonprofit through TechSoup NZ.
Which Versions of Microsoft Software Are Available?
The names of available Microsoft products don't include version numbers. For products that include Software Assurance, you can choose to download the current version of the software or the previous version. For products without Software Assurance, you can only download the current version. You can find out which version is the current one on the Current Versions of Microsoft Products page. In addition, you can download the software in any language that's available.
Eligibility and Restrictions
Microsoft nonprofit offers have different restrictions depending on whether the product is donated or discounted.
Microsoft Software Donations
Microsoft provides nonprofits with a maximum allotment of product donations that can be requested per two-year cycle. Beginning April 5, 2022, most donated products may be requested only by organizations that operate computer labs.
Consult the Microsoft software donation restrictions for more information.
Microsoft Discounted and Cloud Offers
If eligible, your organization may receive an unlimited number of discounted products or cloud offers.
Requests for discounted Microsoft products must include at least five licenses. The five licenses can be for the same product or a combination of different products. This requirement is waived for some products.
Consult the Microsoft discounted and cloud offer restrictions for more information.
Additional Information
For detailed explanations of the quantity of products you can request, see the Microsoft Eligibility page.
Licensing
Microsoft products offered through TechSoup NZ are perpetually licensed products. When you request a donated or discounted perpetually licensed product through TechSoup NZ, you're actually requesting a license, not the product itself.
To obtain perpetually licensed products without Software Assurance, you'll use the Microsoft 365 admin center. To obtain perpetually licensed products with Software Assurance, you'll use the Volume Licensing Server Center (VLSC).
Learn how to download and manage these products.
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