Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.
Avaya J169 IP Phone — Certified Refurbished Multi-Line Business Phone with Advanced Unified Communication Integration
The Avaya J169 IP Phone, sold by Reboot IT with a 1-year warranty, is a certified refurbished, feature-rich business telephone designed for everyday users who require reliable multi-line communication combined with advanced unified communication solutions. Featuring a 3.5-inch grayscale display (320 x 240 pixels), 8 line keys with dual red/green LEDs, 4 context-sensitive soft keys, and dual Gigabit Ethernet ports with PoE Class 1 support, the J169 offers robust connectivity and clear wideband audio through both handset and headset. This IP phone supports SIP, H.323, and Avaya Aura integration protocols, making it ideal for seamless enterprise communication.
Practical Use Cases
- Ideal for office professionals handling multiple simultaneous calls.
- Perfect for organisations requiring integration with modern VoIP and unified communication platforms.
- Suitable for call centres, administrative staff, and shared workspaces demanding reliable multi-line telephony.
- Supports hearing-impaired users with built-in volume boost and hearing aid compatibility.
- Efficient solution for businesses seeking energy-saving network devices with PoE and IEEE 802.3az support.
Key Features & Benefits
- Multi-line Capability: Manage up to 8 lines simultaneously for enhanced productivity.
- Clear Display & Navigation: 3.5" grayscale screen provides easy access to call information and menu navigation.
- Superior Audio Quality: Wideband audio with full duplex speakerphone ensures crystal-clear conversations.
- Ergonomic Design: Comfortable handset and headset support with Electronic Hook Switch (EHS) compatibility.
- Network Efficiency: Dual Gigabit Ethernet ports with Power over Ethernet (PoE) reduce cable clutter and power costs.
- Expandable Functionality: Supports up to three JBM24 Button Modules and three JEM24 Expansion Modules for custom setups.
- Flexible Mounting: Desktop stand or optional wall-mount kits for space optimisation.
- Advanced Protocol Support: Compatible with SIP, SIP-AST, H.323, and CCMS over SIP for easy integration into diverse telephony environments.
- Energy Efficient: Meets IEEE 802.3az standards to reduce power consumption when idle.
- User-Friendly Interface: Mute alerting, message waiting indicator, customizable ringtones, and easy feature management.
Detailed Specifications
- Display: 3.5-inch grayscale, 320 x 240 pixels resolution
- Line Keys: 8 line-feature keys with dual red/green LEDs
- Soft Keys: 4 context-sensitive soft keys
- Audio: Wideband handset and headset support; full duplex speakerphone; hearing aid compatible
- Ethernet Ports: Dual Gigabit (10/100/1000 Mbps)
- Power: PoE Class 1 with IEEE 802.3az (Energy Efficient Ethernet) support
- Expansion Modules: Supports up to 3 JBM24 Button Modules and 3 JEM24 Expansion Modules
- Protocol Support: SIP, SIP-AST, H.323, CCMS over SIP
- Mounting Options: Desktop stand included; optional wall-mount kits available
- Additional Features: Mute key with mute alerting; message waiting indicator; multiple ringtones; ergonomic design; Electronic Hook Switch (EHS) headset compatibility
Quality Assurance & Warranty
This Avaya J169 IP Phone is professionally refurbished and certified by Reboot IT, ensuring it meets rigorous quality standards for reliable performance comparable to new devices. The phone is supported by a 1-year warranty, providing you peace of mind and dependable after-sales service. It undergoes comprehensive hardware testing and software updates to guarantee compatibility with current unified communication systems.
Why Choose This Certified Refurbished Avaya J169 IP Phone?
Choosing this professionally refurbished model from Reboot IT offers a cost-effective solution without compromising on quality or functionality. It’s perfect for businesses seeking advanced telephony features integrated with modern communication protocols while minimising capital expenditure. Enjoy the benefits of a trusted Avaya device with full support for enterprise-grade telephony environments.
Take Action Now
Upgrade your office communication with the Avaya J169 IP Phone from Reboot IT — a versatile, reliable, and energy-efficient multi-line device tailored for professional use. Order your certified refurbished Avaya J169 today and enjoy seamless integration with your unified communications platform backed by a comprehensive 1-year warranty.
| Interface(s) | Ethernet (RJ-45) |
| Number Of Lines | Less than 5 |
| Model | J169 |
| Type | IP Phone |
| Colour | Black |
| Modified Item | None |
| Brand | Avaya |
| Part Number | J169 |
| Custom Bundle | No |
| Manufacturer Warranty | 3 Months |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
