Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.







Dell Chromebook 3100 2-in-1 N4020 - Refurbished Educational Laptop
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The Dell Chromebook 3100 2-in-1 is a professionally refurbished 11.6-inch touchscreen convertible designed for education and basic productivity. Powered by Intel Celeron N4020 dual-core processor (up to 2.8GHz), 4GB LPDDR4 RAM, and 32GB eMMC storage, this rugged device transitions seamlessly between laptop and tablet modes. Built with Corning Gorilla Glass NBT protection and MIL-STD durability standards, it delivers reliable performance for students, teachers, and remote learning environments, backed by a comprehensive 12-month warranty from Reboot IT.
What Makes the Dell Chromebook 3100 2-in-1 a Strong Educational Laptop Choice?
- Rugged 2-in-1 convertible design with 360-degree hinge that transforms from laptop to tablet mode for versatile note-taking, drawing, and interactive learning applications.
- Military-grade durability (MIL-STD-810H certified) engineered to withstand classroom drops, spills, and daily student use with reinforced corners and spill-resistant keyboard design.
- Dual-camera system featuring front-facing HD webcam for video conferencing plus unique world-facing camera in palmrest for document scanning, photography projects, and augmented reality educational apps.
- Corning Gorilla Glass NBT touchscreen provides scratch and impact resistance while delivering responsive multi-touch input for ChromeOS gestures and educational software interaction.
- Intel Dual Band Wireless-AC 9560 connectivity ensures reliable 802.11ac Wi-Fi performance and Bluetooth 5.0 for connecting educational peripherals and maintaining consistent internet access.
- ChromeOS instant-on performance with automatic updates, built-in virus protection, and seamless Google Workspace integration for streamlined classroom productivity and device management.
How Does the Dell Chromebook 3100 2-in-1 Perform in Daily Educational Use?
In classroom environments, this convertible Chromebook excels at core educational tasks including Google Docs collaboration, research browsing with multiple tabs, video streaming for online lessons, and basic creative projects. The Intel Celeron N4020 processor handles typical student workloads efficiently—simultaneously running Google Classroom, Chrome browser with 8-10 tabs, Google Meet video calls, and productivity apps without performance bottlenecks.
The 2-in-1 form factor proves particularly valuable for interactive learning scenarios. Students can flip the device into tent mode for shared viewing during group projects, use tablet mode for digital note-taking with stylus input, or maintain traditional laptop mode for typing assignments. The 42Wh battery provides 6-8 hours of mixed classroom use, sufficient for full school days with periodic charging during breaks.
ChromeOS delivers exceptional user management benefits for educational institutions, enabling automatic app deployment, user profile synchronization, and centralized policy management. However, users should note that offline functionality is limited compared to Windows laptops, and advanced software like Adobe Creative Suite or engineering applications are not compatible with ChromeOS architecture.
Complete Technical Specifications
| Processor | Intel Celeron N4020 dual-core, up to 2.8GHz boost, 4MB cache, 6W TDP |
| Memory | 4GB LPDDR4 2400MHz non-ECC (soldered, non-upgradeable) |
| Storage | 32GB eMMC solid-state storage |
| Display | 11.6" HD 1366x768 WVA touchscreen, 16:9 aspect ratio, Corning Gorilla Glass NBT |
| Graphics | Intel UHD Graphics 600 integrated |
| USB-A Ports | 2x USB 3.2 Gen 1 Type-A |
| USB-C Ports | 1x USB 3.2 Gen 1 Type-C (power delivery support) |
| Audio | 3.5mm headphone/microphone combo jack |
| Card Reader | microSD card slot |
| Wireless | Intel Dual Band Wireless-AC 9560 (802.11ac 2x2) + Bluetooth 5.0 |
| Battery | 3-cell 42Wh lithium-ion |
| Weight | 1.41kg (3.11 lbs) |
| Dimensions | 303.9mm (W) x 207.9mm (D) x 21.5mm (H) |
| Chassis | 360-degree convertible hinge, MIL-STD-810H certified |
| Webcam | HD 720p front-facing + world-facing camera in palmrest |
| Security | TPM 2.0 hardware security module |
| Keyboard | Non-backlit, spill-resistant design |
| Operating System | ChromeOS with automatic updates |
Is the Dell Chromebook 3100 2-in-1 Right for Your Needs?
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✓ Best For: • Students and teachers in K-12 education • Basic web browsing and Google Workspace productivity • Remote learning with video conferencing • Budget-conscious buyers needing reliable durability • Environments requiring easy device management |
✗ Not Recommended For: • Advanced creative work or photo/video editing • Gaming beyond simple browser-based titles • Professional software requiring Windows/macOS • Heavy multitasking with resource-intensive applications • Users requiring extensive offline functionality |
Understanding Condition Grades and Battery Health
Reboot IT's transparent grading system ensures you understand exactly what to expect from your refurbished Dell Chromebook 3100 2-in-1. Each device is thoroughly tested and certified to meet specific cosmetic and performance standards before sale.
| A — Excellent | Minimal wear, no visible scratches on screen or housing | 70%+ of original 42Wh capacity |
| B — Good | Light usage marks, possible minor keyboard wear | 50-70% of original 42Wh capacity |
| C — Fair | Visible wear, scratches up to 5cm, fully functional | Under 50% of original 42Wh capacity |
All batteries are covered by a separate 30-day warranty as they are consumable components. Verified Reboot Refurb standard requires minimum 70% battery capacity for optimal performance assurance.
Frequently Asked Questions About the Dell Chromebook 3100 2-in-1
What warranty coverage is included with this refurbished Chromebook?
This Dell Chromebook 3100 2-in-1 includes a comprehensive 12-month warranty from Reboot IT covering all hardware components and functionality. The battery has a separate 30-day warranty as it's a consumable part.
Can I install Windows or other operating systems on this Chromebook?
This device is designed specifically for ChromeOS and does not support Windows installation. ChromeOS provides access to Google Play Store apps, web applications, and Linux development environment for expanded functionality.
How does the 2-in-1 convertible hinge mechanism work?
The 360-degree hinge allows four usage modes: laptop for typing, tent for presentations, stand for media viewing, and tablet for touch input and note-taking. The hinge is tested for durability and maintains secure positioning in all modes.
What is the expected battery life for daily educational use?
With a Grade A battery (70%+ capacity), expect 6-8 hours of mixed usage including web browsing, document editing, and video streaming. Battery life varies based on screen brightness, wireless usage, and running applications.
Does this Chromebook support stylus input for drawing and note-taking?
Yes, the Corning Gorilla Glass touchscreen supports capacitive stylus input for drawing apps, digital note-taking, and educational software that requires precise touch input. Third-party styluses are compatible.
How rugged is this device for student use in classrooms?
This model meets MIL-STD-810H durability standards and features reinforced corners, spill-resistant keyboard, and Gorilla Glass screen protection designed to withstand typical classroom accidents and daily student handling.
Can I upgrade the RAM or storage on this Chromebook?
The 4GB RAM is soldered and non-upgradeable. The 32GB eMMC storage is also fixed, but you can expand storage using the microSD card slot or cloud storage services like Google Drive for additional capacity.
Warranty and After-Sales Support
Your Dell Chromebook 3100 2-in-1 is protected by a comprehensive 12-month warranty provided by Reboot IT, covering all hardware components, functionality, and manufacturing defects. This warranty ensures peace of mind for educational institutions and individual buyers alike.
The battery carries a separate 30-day warranty as it is classified as a consumable component. To claim warranty service, simply contact Reboot IT with your purchase details—our experienced technical team will guide you through the process and arrange repair or replacement as needed.
This refurbished device has undergone Reboot IT's rigorous Verified Refurb certification process, where certified technicians test every component using specialized diagnostic software and replace any faulty parts with quality components to ensure reliable performance.
Upgradeability and Compatibility Options
The Dell Chromebook 3100 2-in-1 features fixed 4GB LPDDR4 RAM and 32GB eMMC storage that cannot be upgraded due to the compact educational design. However, storage expansion is available through the microSD card slot for additional files, media, and offline content. The device also supports cloud storage integration with Google Drive, OneDrive, and other services.
ChromeOS automatically updates to the latest version and will continue receiving security updates until Dell's Auto Update Expiration (AUE) date. The USB-C port supports modern peripherals and charging, while the dual USB-A ports maintain compatibility with existing educational accessories, mice, keyboards, and presentation devices commonly used in classroom environments.
Built-in Webcam |
| Touchscreen |
| Hardware Connectivity | HDMI,USB 3.0 |
| Features | USB 3.0,Bluetooth |
| Graphics Processing Type | HD GRAPHICS |
| Condition | A |
| Model | Chromebook 11 3120 |
| Type | Notebook/Laptop |
| Resolution | 1366x768 |
| Processor Model | N2840 |
| Dimensions | 296.92mmx217.67mmx20.30mm |
| Storage Type | SSD (Solid State Drive) |
| Memory Type | DDR3 |
| Brand | Dell |
| Primary Drive | none |
| Screen Size | 11.6in. |
| Operating System | Chrome |
| Processor Type | Intel Celeron |
| Usage | BYOD,Kids,Work,Home |
| Max. Ram | 4GB |
| Processor Speed | 2.16GHz |
| Weight | 1.27kgs |
| Hard Drive Capacity | 16GB |
| Memory | 2GB |
| Audio Output | Integrated |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade










