Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.
Dell XPS 13 9365 2-in-1 Certified Refurbished Convertible Laptop
The Dell XPS 13 9365 2-in-1 features a powerful Intel 7th Generation Core i7-7Y75 processor, 8GB-16GB LPDDR3 RAM, ultra-fast SSD storage up to 1TB, and a stunning 13.3-inch InfinityEdge touchscreen display, delivering exceptional performance and versatility in an ultra-portable convertible design. This certified refurbished laptop transforms seamlessly between laptop and tablet modes, making it the perfect companion for professionals, students, and creative users who demand premium performance and flexibility.
Ideal Use Cases
This versatile 2-in-1 device excels in multiple scenarios including business presentations, digital note-taking, content creation, and everyday computing tasks. The convertible design makes it perfect for travel, university lectures, creative work, and office productivity. Whether you're sketching ideas in tablet mode, delivering presentations in tent mode, or working on spreadsheets in traditional laptop mode, this device adapts to your workflow.
Key Features & Benefits
- 360-Degree Convertible Design - Seamlessly switch between laptop, tablet, tent, and stand modes for maximum versatility
- Premium InfinityEdge Display - Virtually borderless 13.3-inch touchscreen with exceptional colour accuracy and brightness
- Ultra-Portable Build - Weighing just 1.24kg with a sleek aluminium and carbon fibre construction
- Fast SSD Performance - M.2 PCIe NVMe solid-state storage for lightning-fast boot times and application loading
- Advanced Connectivity - Thunderbolt 3 and USB-C ports for high-speed data transfer and external display support
- Enhanced Security - TPM 2.0 security chip and optional fingerprint reader for secure access
- Precision Input - Backlit keyboard with comfortable key travel and multi-touch precision touchscreen
Technical Specifications
- Processor: Intel 7th Generation Core i7-7Y75 (1.3GHz base, up to 3.6GHz turbo)
- Memory: 8GB or 16GB LPDDR3-1866 dual-channel (non-upgradeable)
- Storage: M.2 PCIe NVMe SSD (256GB, 512GB, or 1TB configurations)
- Display: 13.3-inch InfinityEdge touchscreen (FHD 1920×1080 or QHD+ 3200×1800)
- Graphics: Intel HD Graphics 615 with DirectX 12 support
- Wireless: 802.11ac Wi-Fi, Bluetooth 4.1
- Ports: Thunderbolt 3, USB-C 3.1, microSD reader, 3.5mm headphone jack
- Weight: 1.24kg (FHD) / 1.28kg (QHD+ model)
- Dimensions: 304mm × 199mm × 8-13.7mm (W × D × H)
- Operating System: Windows 10 Home 64-bit
Operating System Overview
Windows 10 Home provides a familiar and user-friendly interface with excellent software compatibility and built-in security features. The operating system offers seamless integration with Microsoft services, robust multitasking capabilities, and regular security updates. However, it lacks some advanced business features found in Pro versions and official Windows 11 upgrade support is not available for this model.
Quality Assurance & Testing
Every Dell XPS 13 9365 2-in-1 undergoes Reboot IT's comprehensive refurbishment process, where we test all features and functions to ensure optimal performance. Our certified technicians verify the convertible hinge mechanism, touchscreen responsiveness, keyboard functionality, wireless connectivity, and all ports using cutting-edge diagnostic software.
Cosmetic Grading: Our Excellent grade units show minimal signs of previous use with only light surface marks that don't affect functionality, while Good grade units may display more noticeable cosmetic wear but maintain full operational capability.
Reboot IT has been an expert in the refurbished technology industry since 2001, utilising advanced testing protocols to guarantee each device meets our stringent quality standards. All units are verified refurbished through our thorough multi-point inspection process, ensuring you receive a reliable, high-performance device.
Warranty & Support
This certified refurbished Dell XPS 13 9365 2-in-1 includes a comprehensive 1-year warranty provided by Reboot IT, covering parts and labour for complete peace of mind. Our experienced support team is available to assist with any technical queries or concerns throughout your warranty period.
Transform your productivity with this premium certified refurbished Dell XPS 13 9365 2-in-1 convertible laptop. Order today and experience the perfect blend of performance, portability, and versatility at an exceptional value.
Bluetooth |
| Built-in Webcam |
| Touchscreen |
| Wi-Fi |
| Audio Output | Integrated |
| Brand | Dell |
| Bundle Description | None |
| Colour | None |
| Custom Bundle | No |
| GPU | Intel HD 615 Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 512GB |
| Item Height | 14mm |
| Item Length | 304mm |
| Item Weight | 1.27kg |
| Item Width | 199mm |
| Manufacturer Warranty | 3 Months |
| Processor | Intel Core i7 7th Gen |
| Processor Model | 7Y75 |
| Memory Type | LPDDR3 Onboard |
| Model | XPS 13 9365 |
| MPN | 077A |
| Operating System | Windows 10 |
| Operating System Edition | Home |
| Optical Drive | None |
| Other Software | None |
| Part Number | 077A |
| Max Turbo Speed | 3.60 GHz |
| Processor Speed | 1.30 GHz |
| RAM Size | 16GB |
| Release Date | Q1'17 |
| Release Year | 2017 |
| Screen Size | 13.3 in |
| SSD Capacity | 512GB |
| Storage Type | NVMe |
| Connectivity | USB-C|USB-C|Wi-Fi |
| Features | Backlit Keyboard|Built-in Microphone|Built-in Webcam|Touchscreen |
| Maximum Resolution | 3200x1800 |
| Most Suitable For | Casual Computing|Graphic Design |
| RAM Type | LPDDR3 Onboard |
| Series | XPS 13 |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | None |
| Cores | 2 |
| Maximum RAM Capacity | None |
| Hard drive upgradable | Yes |
| RAM upgradable | No |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade monitors are for those who expect a display showing very little to no signs of previous use. With minimal scuffing or abrasions on the housing/frame and no imperfections on the screen, these units offer an almost-new viewing experience.
"Good" Grade - Laptops
"Good" grade laptops are fully functional but come with signs of more extensive use compared to Excellent grade units. This includes scratches on the laptop body, heavier wear on keyboards, and possible small dents or paint chips. Screens may show uneven light diffusion and subtle blemishes but no cracks.
"Good" Grade - Desktops
Similar to laptops, "Good" grade desktops may exhibit light scratches and more noticeable wear on the case compared to "Excellent" grade PCs. Small dings or paint chips might be present but do not affect functionality.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include body scratches, minor cracks, or a loose/wobbly base. Screens could display uneven light diffusion and moderate blemishes but remain free from cracks.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
