Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.


For organizations looking to broaden their commitment to Citrix XenDesktop, XenApp, or VDI-in-a-Box, the new NComputing N-series thin clients for Citrix HDX deliver 100% of the HDX experience at a fraction of the cost of PCs or other thin clients. NComputing next-generation thin clients are optimized for HDX and powered by the Numo™ 3 System-on-Chip, which delivers a high performance client supporting HD video sessions using less than 5 watts of power. With full manageability, support, and at low cost, enterprise organizations can now cost-effectively extend their Citrix deployments to more users, allowing them to gain fuller access to the many benefits of desktop virtualization.
Citrix and NComputing
NComputing and Citrix are working together to transform the economics of desktop virtualization. With NComputing’s breakthrough N-series devices and the Citrix Ready HDX Verified System-on-Chip program, customers can expand their deployments of key Citrix capabilities at dramatically lower costs and without compromising the HDX experience. Citrix and NComputing share a common vision: Enabling wider adoption of the HDX experience.
N-series N500
The workhorse of the N-series family of thin clients, the N500, provides the full multimedia capabilities demanded by knowledge workers and in other demanding environments. The N500 incorporates full client-side rendering for efficient playback of video content, and uses server-side rendering for flash video playback. It displays content up to full HD at 1080p. The N500 also provides options for dual display and wireless connectivity (not available with the N400). Also powered by the Numo™ 3 SoC, the N500 sets the new standard for price/performance in the thin client market with its rich set of features and capabilities
A 3 month warranty is inlcuded for your peace of mind.
Network Connectivity | Wired-Ethernet (RJ-45) |
Condition | A |
Model | N500 |
Type | Desktop Switch |
Network Management Type | Unmanaged |
Dimensions | none |
Brand | NCOMPUTING |
Processor Manufacturer | None |
Network Type | ATA over Ethernet |
Processor Speed | None |
Warranty | 3 months |
Weight | None |
Interface | Ethernet (RJ-45) |
Product Line | none |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade monitors are for those who expect a display showing very little to no signs of previous use. With minimal scuffing or abrasions on the housing/frame and no imperfections on the screen, these units offer an almost-new viewing experience.
"Good" Grade - Laptops
"Good" grade laptops are fully functional but come with signs of more extensive use compared to Excellent grade units. This includes scratches on the laptop body, heavier wear on keyboards, and possible small dents or paint chips. Screens may show uneven light diffusion and subtle blemishes but no cracks.
"Good" Grade - Desktops
Similar to laptops, "Good" grade desktops may exhibit light scratches and more noticeable wear on the case compared to "Excellent" grade PCs. Small dings or paint chips might be present but do not affect functionality.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include body scratches, minor cracks, or a loose/wobbly base. Screens could display uneven light diffusion and moderate blemishes but remain free from cracks.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade