Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.
Certified Refurbished Poly CCX 500 Business Media Phone
The Poly CCX 500 is a business media desk phone featuring Android 9 operating system, a 5-inch colour LCD touchscreen with 720 x 1280 pixel resolution, Poly HD Voice technology with frequency response of 100 Hz to 20 kHz, and professional-grade audio capabilities including Poly Acoustic Fence and NoiseBlockAI technology for crystal-clear communication in any workspace environment. This certified refurbished device has been thoroughly tested by Reboot IT's comprehensive testing process and is sold with a 1-year warranty.
Ideal Use Cases
This professional desk phone excels in open offices and call centres where audio clarity and background noise reduction are critical. The device supports Microsoft Teams integration, making it perfect for businesses seeking seamless unified communications. With its intuitive touchscreen interface and support for up to 24 lines, it's designed for business users who need efficient daily productivity.
Key Features and Benefits
- Professional Audio Quality: Poly HD Voice technology delivers lifelike voice quality with full duplex conversations, acoustic echo cancellation, and background noise suppression across handset, speakerphone, and optional headset modes
- Intuitive Touchscreen Interface: 5-inch gesture-based, multi-touch capable display with adjustable font sizes, dark mode, and screensaver functionality provides smartphone-like ease of use
- Advanced Noise Cancellation: Poly NoiseBlockAI eliminates most background noise during speakerphone calls, whilst Poly Acoustic Fence technology removes distractions when using handset or wired headset
- Flexible Connectivity: Dual Gigabit Ethernet ports, USB 2.0 Type-A and Type-C ports, Bluetooth 4.2, and optional Wi-Fi support via USB dongle
- Enterprise-Grade Security: Features 802.1X authentication, SRTP encryption, Transport Layer Security (TLS), and HTTPS secure provisioning
Essential Technical Specifications
- Operating System: Android 9
- Display: 5-inch colour LCD touchscreen, 720 x 1280 pixels, 9:16 aspect ratio
- Audio Codecs: G.711, G.722 (HD Voice), G.729AB, G.722.1, iLBC, OPUS
- Frequency Response: 100 Hz to 20 kHz (handset, headset, speakerphone)
- Connectivity: 2x RJ-45 Gigabit Ethernet ports, USB 2.0 Type-A and Type-C, RJ-9 headset port, Bluetooth 4.2
- Power: IEEE 802.3af PoE (Class 0), 13W maximum consumption
- Dimensions (with handset): 17.8 x 21.6 x 5.2 cm (W×H×D)
- Weight (with handset): 1.28 kg
- Network Protocols: SIP, DHCP, QoS (IEEE 802.1p/Q), VLAN, IPv4/IPv6
- Operating Temperature: 0 to 40°C, 5% to 95% relative humidity (non-condensing)
Android 9 Operating System
Android 9 (Pie) brings quality-of-life improvements including smart notification controls, digital wellbeing features to monitor usage, and refined gesture navigation. The operating system offers a distinctively Google visual style with auto-rotation tweaks and improved volume controls. However, being an older Android version, it has limited compatibility with newer applications and lacks the latest security updates, though it remains stable for business phone applications.
Cosmetic Grading Standards
Excellent Grade devices show evidence of very light previous use with only minor scuffing or minor abrasions associated with minimal standard use. Good Grade devices are fully tested and fully functional but may feature light scratches on the external body and more excessive unit housing or external case wear, including one or several small dings, dents on covers, or small paint chips on the surface.
Quality Assurance and Testing
Every Poly CCX 500 has been verified through Reboot IT's thorough testing process, ensuring all features and functions operate flawlessly. As a specialist in the industry since 2001, Reboot IT utilises cutting-edge testing software to assess display quality, connectivity verification, audio quality, port functionality, button responsiveness, and power performance. Each certified refurbished unit undergoes comprehensive diagnostics, cleaning, and the replacement of any defective parts with quality components to meet strict standards before sale.
Warranty Coverage
This Poly CCX 500 is sold by Reboot IT with a comprehensive 1-year warranty covering all hardware faults, including defects in materials and workmanship. The warranty includes repair or replacement of defective parts at no extra cost, giving you complete peace of mind with your investment. All units are verified refurbished by Reboot IT's meticulous testing process, ensuring reliable, long-lasting performance.
Upgrade your business communications today with this certified refurbished Poly CCX 500 – professional audio quality and intuitive functionality at an exceptional value.
| Interfaces | Ethernet RJ-45 |
| Number Of Lines | 2 |
| Model | VVX 150 |
| Type | Business IP Phone |
| Colour | Black |
| Modified Item | None |
| Brand | Polycom |
| Part Number | 2200-48810-025 |
| Custom Bundle | No |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
