Please allow ~4-6 weeks to dispatch from Australia for quality control. Only 4 devices per customer may be shipped each day, so orders placed for more than 4 devices will be shipped over multiple days.
Products containing Lithium-Ion batteries (laptops and smartphones) are subject to extra safety requirements and are experiencing further delays.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Product images are for illustrative purposes only and may contain AI-generated content. They do not represent the exact product that is subject to the cosmetic grading policy detailed here.
Certified Refurbished Avaya JBM24 Button Module - Expand Your Phone Capabilities
The certified refurbished Avaya JBM24 Button Module (Part Number 700513570) features 24 programmable feature buttons with dual LED indicators, two 3.3-inch monochrome grayscale displays (160 x 320 pixels resolution), and PoE Class 2 power connectivity designed to expand call appearance and feature capabilities for Avaya J169 and J179 IP phones. This professional-grade expansion module provides essential functionality for busy reception areas, executive assistants, and customer service teams who need to manage multiple lines and features efficiently. Perfect for businesses requiring enhanced call management, the JBM24 delivers reliable performance with adjustable display settings and flexible mounting options.
Ideal Applications
The JBM24 Button Module excels in high-volume call environments where managing multiple lines is essential. Receptionists can monitor and answer calls from various departments, whilst executive assistants gain visibility over multiple extensions simultaneously. Contact centres benefit from quick access to speed dialling, call forwarding, and bridged appearances, streamlining workflow and improving response times. The module's programmable buttons support call appearances, autodialling, call pickup, coverage options, and auto callback features, making it indispensable for organisations prioritising efficient communication.
Key Features and Benefits
- 24 programmable line and feature buttons providing expanded call handling capacity
- Dual red/green LED indicators synchronised with base phone to display line status and incoming calls
- Two adjustable monochrome displays for clear visibility of call information and feature status
- User-customisable button labels through the base phone menu system
- Supports up to three modules per compatible phone for maximum 72 additional buttons
- PoE powered through host phone eliminating need for separate power supplies in most configurations
- Desktop stand and wall mount compatibility for flexible installation
- No additional licensing required when adding to compatible J169 or J179 phones
- Independent brightness and contrast adjustment for each connected module
- Complies with FCC Part 15 Class B, EMC Directive 2014/30/EU, and ENERGY STAR standards
Essential Technical Specifications
- Part Number: 700513570
- Display: Two monochrome grayscale screens, 3.3 inches each, 160 x 320 pixels resolution
- Programmable Buttons: 24 with dual LED indicators (red/green)
- Compatible Devices: Avaya J169 and J179 IP phones exclusively
- Power: PoE Class 2 via host phone
- Maximum Units: Up to three modules per phone
- Weight: Approximately 0.91 kg (2.00 lbs)
- Mounting: Desktop stand (included) or wall mount
- Connectivity: Attaches to right side of compatible phone
- Compliance: FCC Part 15 Class B, Industry Canada ICES-003, EMC Directive 2014/30/EU
Reboot IT Quality Assurance and 12-Month Warranty
This certified refurbished Avaya JBM24 Button Module is sold by Reboot IT with a comprehensive 12-month warranty, providing complete peace of mind for your investment. Since 2001, Reboot IT has been Australia's leading expert in refurbished telecommunications equipment, utilising cutting-edge testing software to verify every unit meets stringent quality standards. We tested all features and functions of this button module through our thorough testing process, ensuring the programmable buttons, dual LED indicators, display functionality, and PoE connectivity perform flawlessly. All units are verified refurb by Reboot IT's meticulous testing protocols, guaranteeing reliable operation from day one.
Understanding Cosmetic Grading
At Reboot IT, we provide transparent cosmetic grading to help you make informed purchasing decisions. Excellent grade button modules show only very light signs of use, such as very minor scuffing or abrasions, ideal for professional or client-facing environments. Good grade modules are fully tested and functional but may display some external wear, scratches, or minor dings on the external covers, offering exceptional value whilst maintaining identical performance to Excellent grade units. Both grades undergo the same rigorous functional testing and come with identical warranty coverage.
Certified Professional Refurbishment Process
Every Avaya JBM24 Button Module undergoes Reboot IT's comprehensive refurbishment process, beginning with secure data erasure and detailed inspection. Our technicians test all 24 programmable buttons, verify LED indicator functionality, assess display clarity and adjustability, and confirm PoE connectivity operates correctly. Components are professionally cleaned, and any defective parts are replaced with genuine components. With over two decades of industry expertise and cutting-edge diagnostic software, Reboot IT ensures this certified refurbished expansion module delivers the same reliable performance as new equipment at a fraction of the cost.
Expand Your Communication Capabilities Today
Transform your Avaya J169 or J179 IP phone into a powerful call management solution with this certified refurbished JBM24 Button Module from Reboot IT. Backed by our 12-month warranty and decades of expertise, this expansion module provides the additional capacity your busy environment demands. Add this professional-grade button module to your system and experience improved call handling efficiency immediately.
| Model | BM12 |
| Type | VoIP System |
| Colour | Black |
| Ean | Does not apply |
| Brand | Avaya |
| UPC | Does not apply |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
